Return Policy
At United Discount Services, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, please review our return policy below to learn about our guidelines for returns and refunds.
Return Eligibility
Time Frame: You may return items within 30 days of the purchase date.
Condition: Items must be unused, in their original packaging, and in the same condition that you received them.
Proof of Purchase: A receipt or proof of purchase is required to process any return.
Non-Returnable Items
Certain items are not eligible for return, including:
Gift cards
Clearance or final sale items
Downloadable software products
Perishable goods (e.g., food, flowers)
Return Process
To initiate a return:
Contact Us: Email our support team at Support@uniteddiscountservices.com or call +1 (888) 572-7721 to request a Return Merchandise Authorization (RMA) number.
Package the Item: Safely package the item, including all original packaging and documentation, and include the RMA number on the outside of the package.
Ship the Item: You are responsible for paying shipping costs for returning your item. Please use a trackable shipping service or purchase shipping insurance, as we cannot guarantee receipt of returned items.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund:
Approved Refunds: Refunds will be processed to your original payment method within 7–10 business days.
Partial Refunds: Certain items may only be eligible for partial refunds (e.g., items not in their original condition, damaged, or missing parts).
Exchanges
If you need to exchange an item for a different size, color, or model, please contact us within 30 days of purchase to check if the item is available for exchange.
Late or Missing Refunds
If you haven’t received a refund yet:
Check your bank account again.
Contact your credit card company, as it may take some time before your refund is posted.
If you've done this and still have not received your refund, please contact us at support@uniteddiscountservices.com.
Contact Us
For questions or further assistance, please reach out to our support team:
Email: support@uniteddiscountservices.com
Phone: +1 (888) 572-7721
Thank you for shopping with United Discount Services. We appreciate your understanding and look forward to serving you!